FAQ
Frequently Asked Question
What are your products supplied for?
All products are supplied strictly for laboratory research use only.
Are products for human consumption?
No. Products are not supplied for human consumption, medical use, veterinary use, diagnostic use, therapeutic use, cosmetic use, or household use.
How can I view COA documentation?
Available COA documentation can be accessed by scanning the QR code on the product label or by visiting our COA page.
Do products include batch information?
Where applicable, product labels include batch-specific information such as lot number, expiry date, and QR access to documentation.
How should products be stored?
Storage requirements may vary by product. Please refer to product-specific information, label guidance, and any available batch documentation.
Do you despatch from the UK?
Yes, orders are prepared and despatched from within the United Kingdom.
Who do I contact about an order?
For order enquiries, delivery questions, or updates relating to an existing order, contact orders@peptologique.comand include your order number where applicable.
Who do I contact about a product or batch?
For product or batch enquiries, contact support@peptologique.com and include the product name and batch number where applicable.
Can you provide usage, dosing, or medical advice?
No. Peptologique Biolabs does not provide medical, clinical, dosing, therapeutic, cosmetic, veterinary, or consumer-use advice.