Shipping
UK Despatch
All orders are prepared and despatched from within the United Kingdom.
Processing Time
Orders received by 3pm Monday to Friday are processed the same day for next working day delivery, subject to stock availability and payment confirmation.
Orders received after 3pm, or on weekends and bank holidays, will be processed the next working day.
During busy periods, processing times may be slightly longer.
Delivery Method
Orders are sent using a tracked UK delivery service where available.
Delivery times may vary depending on the courier, delivery location, and service availability.
Tracking
Where tracking is available, tracking details will be provided once your order has been despatched.
Delays
Peptologique Biolabs is not responsible for delays caused by courier networks, incorrect delivery details, adverse weather, bank holidays, or circumstances outside our control.
Urgent Orders
If your order is urgent, please contact us before placing your order. We will do our best to advise on despatch timing, but delivery times cannot be guaranteed and may be affected by courier networks or circumstances outside our control.
Order Issues
For any shipping or order-related issues, please contact:
Please include your order number so we can help you as quickly as possible.